Privacy Policy

Welcome to TrailAura ("TrailAura", "we", "our", or "us"). We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit our website, submit an inquiry, or communicate with us regarding our travel and adventure services.

By accessing or using the TrailAura website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described below.

1. Information We Collect

We may collect personal information that you voluntarily provide when you interact with our website, including but not limited to:

• Full Name

• Email Address

• Mobile Number

• City or State

• Destination or travel package of interest

• Preferred travel dates

• Number of travelers

• Budget (if provided)

• Messages, inquiries, or travel requirements submitted through our forms

• Any other information you choose to provide while contacting us

In addition, we automatically collect certain technical information whenever you access our website, including:

• IP Address

• Browser type and version

• Device information

• Operating system

• Date and time of your visit

• Pages visited

• Referring website

• Time spent on pages

• Cookies and similar tracking technologies

This information helps us improve the performance, security, and usability of our website.

2. How We Use Your Information

The information we collect is used solely for legitimate business purposes, including:

• Responding to travel inquiries

• Assisting you in planning customized trips

• Providing information about destinations and travel packages

• Communicating regarding bookings or travel-related services

• Responding to customer support requests

• Improving our website, services, and customer experience

• Conducting internal analysis and business development

• Maintaining website security and preventing fraud or misuse

• Complying with applicable legal and regulatory obligations

We only collect information that is necessary for providing our services and improving your experience.

3. Cookies and Tracking Technologies

TrailAura may use cookies, web beacons, and similar technologies to improve your browsing experience.

Cookies help us:

• Remember your preferences

• Analyze website traffic

• Improve website functionality

• Understand visitor behavior

• Enhance website performance

You may disable cookies through your browser settings. However, certain features of the website may not function properly if cookies are disabled.

4. Sharing of Personal Information

TrailAura respects your privacy and does not sell, rent, or trade your personal information to third parties.

We may disclose your information only under the following circumstances:

• When required by applicable law or government authorities

• To comply with legal obligations or court orders

• To protect our legal rights or property

• To prevent fraud, unauthorized activities, or misuse of our services

• To trusted service providers who assist in operating our business, subject to appropriate confidentiality obligations

Any third-party service providers engaged by TrailAura are expected to maintain the confidentiality and security of your personal information.

5. Data Security

We take reasonable administrative, technical, and organizational measures to safeguard your personal information against unauthorized access, alteration, disclosure, misuse, or destruction.

Although we strive to protect your personal information using commercially reasonable security practices, no method of electronic transmission over the Internet or electronic storage is completely secure. Therefore, while we make every effort to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

When your information is no longer required, we take reasonable steps to securely delete or anonymize it.

7. Third-Party Websites

Our website may contain links to third-party websites for your convenience.

These external websites operate independently and have their own privacy policies. TrailAura is not responsible for the privacy practices, content, or security of third-party websites. We encourage users to review the privacy policies of any external websites they visit.

8. Your Rights

Subject to applicable laws, you may have the right to:

• Request access to your personal information

• Correct or update inaccurate information

• Request deletion of your personal information

• Withdraw consent where applicable

• Contact us regarding the processing of your information

To exercise any of these rights, please contact us using the details provided below.

9. Children's Privacy

TrailAura's services are not intended for children under the age of 18. We do not knowingly collect personal information from minors. If we become aware that such information has been collected, we will take appropriate steps to remove it promptly.

10. Changes to This Privacy Policy

TrailAura reserves the right to update or modify this Privacy Policy at any time to reflect changes in our services, legal requirements, or business practices.

Any revisions will be posted on this page along with the updated Effective Date. We encourage users to review this Privacy Policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

TrailAura

Email: contact@trailaura.in

Phone: +91 97407 24085